How do I create a support ticket?
To request support, click on the "Support" tab on the Myota homepage or navigate to the support website at support.myota.io and click the Contact us link on the top of the page.
This will open a form where you can enter your contact details and request information. No authentication is required for this process.
Once you submit your request, a support representative will promptly respond to you within the standard SLA timeframes. Typically, during business hours, this response time is between 15 to 30 minutes.
If you have a production emergency or are unable to create a ticket and need immediate assistance, please contact a live representative at 1-267-436-6113 and select Option 2 (Emergency).
Create a Customer Support Portal Account - https://kb.myota.io/create-customer-support-account