How do I create a support ticket?
To request support, click on the "Support" tab on the Myota homepage or navigate to the support website at https://kb.myota.io and click the Contact us link on the top of the page.
This will open a form where you can enter your contact details and request information. No authentication is required for this process.
Once you submit your request, a support representative will promptly respond to you within the standard SLA timeframes. Typically, during business hours, this response time is between 15 to 30 minutes.
If you have a production emergency or are unable to create a ticket and need immediate assistance, please contact a live representative at 1-267-436-6113 and select Option 2 (Emergency).
Create a Customer Support Portal Account - https://kb.myota.io/create-customer-support-account